"Hope Is Where
the Heart Is"

All costs will be communicated to you prior to scheduling and​

you will receive full administrative support.

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INSURED CLIENTS:

We accept and submit claims on your behalf for most insurance companies; however, Bridges Counseling as a group is not contracted as a participating provider, and the claims we submit for you will process at the out of network level when your particular plan provides for it. We will do a free insurance benefits determination and provide a good faith estimate* based on your individual plan provisions. We encourage clients to also confirm their out of network benefits and track their insurance Explanation of Benefits (EOBs). 

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AETNA CLIENTS:

Through our partnership with Headway.co, clinician Colette SanFelice is considered a participating provider for Aetna. Registration with both Bridges Counseling and Headway.co would be required in order to use any in-network mental health benefits.

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PRIVATE PAY CLIENTS:

We will provide a rate structure and payment plan if needed. We accept cash, checks and most major credit cards, while telehealth appointments require a credit card on file. 

All payments including deductibles, coinsurance and private payments

are due at the time of the session.

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Your confirmation email will reaffirm payment expectations,

with the understanding that changes could occur

based on insurance benefits changing or Bridges Counseling rate increases.

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*www.cms.gov/nosurprises

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